SAP Knowledge Base Article - Preview

2665215 - "Work item is not in the users work inbox" error when replying OWP PDF

Symptom

User receives the OWP e-mail and replies the PDF after completing the task, however instead of success e-mail the user received the following error:

"Error exists in the backend

Work item xxxxxxxxx  is not in the users work inbox"


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Environment

SAP GRC Process Control 10.0

SAP GRC Process Control 10.1

Product

SAP Process Control 10.0 ; SAP Process Control 10.1

Keywords

delegation, not in users inbox, owp email error. , KBA , GRC-SPC-MD , Documentation and Master data , GRC-SPC-AC , Automated Controls , GRC-SPC-SA , Survey and Assessment , Problem

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