SAP Knowledge Base Article - Preview

2665189 - Lumira desktop client unable to connect to the BI Platform (HDB 05408) with SSL or HTTPS

Symptom

In Lumira Desktop, when logging in to the BI Platform, user is receiving the following error message if SSL (HTTPS for RESTFUL and tomcat SSL) is enabled:

Error: Unable to connect to the BI Platform. Check your connection settings. (HDB 05408)

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2
  • SAP BusinessObjects Lumira Desktop 1.31.10
  • OS version: windows

Product

SAP Data Services 4.2

Keywords

javax.net.ssl.SSLHandshakeException, BOERestAuthenticationService.java:68, HDB 05408, Unable to connect to the BI Platform, Received fatal alert: handshake_failure , KBA , BI-LUM-SRV-BIP , SAP Lumira Server for BI Platform , Problem

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