SAP Knowledge Base Article - Preview

2661493 - CRM-IU: Switch between the different identification screens


  • The wrong identification screen is used. 
  • So instead of the enhanced identification. The the non-splittscreen is shown.

    en ident.jpg
  • The non-splittscreen is shown.
    old ident.jpg



  • SAP CRM-IU - CRM for Utilities for the releases:
    • CRM 7.0 EHP 2
    • CRM 7.0 EHP 3
    • CRM 7.0 EHP 4


SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0


Identifikation , KBA , CRM-IU , Utilities Industry , CRM-IU-IC , Interaction Center , Problem

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