SAP Knowledge Base Article - Preview

2660383 - Support Incident Relevant Information - Guided Answers

Symptom

This Guided Answer Decision Tree provides some general information about the Support Incidents.


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Environment

  • SAP ONE Support Launchpad
  • SAP Support Portal

Keywords

customer incident, customer message, report incident, display incident, edit incident, close incident, incident notification email, download incident, print incident, transfer incident, search incident, legacy incident, PCC, incident attachment , KBA , XX-SER-SAPSMP-IBX , SAP Support Portal - Service Channel (Inbox) , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-SUP , SAP Support Portal - Support Applications , How To

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