SAP Knowledge Base Article - Preview

2659940 - Some e-mails will not be sent out from the system

Symptom

In the case you controlled the out sending of your Emails under "all messages" and you see that the system tries several times sending the e-mail out but it was not successful. 
The loggings shows the error message "501 5.1.7 Bad sender address syntax".


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Environment

SAP Event Ticketing (Backend)

Product

SAP Customer Checkout all versions ; SAP EVENT TICKETING 1701 ; SAP Event Ticketing, cloud edition all versions ; SAP Sports One, cloud edition all versions

Keywords

Error, 501 5.1.7, Bad, sender, address, syntax, Fehlermeldung, Absender, versenden, alle Nachrichten, versenden, sender, logging, error logs, , KBA , IS-SE-ET , SAP Event Ticketing , Problem

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