SAP Knowledge Base Article - Preview

2659451 - Internal error running modifyOrRemoveProducts.sh

Symptom

  • After running modifyOrRemoveProducts.sh, choosing the valid product version and pressing enter, the following error is seen:
    Internal Error
    Internal error detected. Program will exit.
    1- OK

  • The SetupEngine logs show the following errors:
    Expanded path = .
    Expanded path: . -> <BOBJINSTALLDIR>/InstallData/.
    Expanded Install Dir is: <BOBJINSTALLDIR>/InstallData/./
    Error: Flag -skipFirstProductSequence is specified but no manifest is found under provided InstallDir.
    Error: InstallDir value: <BOBJINSTALLDIR>/InstallData/./
    Error: Internal error detected. Program will exit.

  • strace of the installer shows the Installer looking for the InstallManifest in the below directory (which does not exist):
    26909|stat64("<BOBJINSTALLDIR>/InstallData/./InstallData/InstallManifest.sqlite", 0xffd08010) = -1 ENOENT (No such file or directory)

Read more...

Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2
  • Linux / Unix 

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , remove , bi42 , modify , bi4.2 , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.