SAP Knowledge Base Article - Preview

2659243 - Web Service URL in Live Office gives warning "The requested security protocol is not supported." while authenticating in Windows 10

Symptom

When authenticating Web Service URL in Live office, below warning is received:

"The requested security protocol is not supported."

error.png


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2 SP3
  • SAP BusinessObjects Live office 4.2 SP3
  • SSL communication for Live Office enabled
  • Windows 10 version 1709
  • Tls 1.1/1.2
  • Microsoft .NET 3.5 version installed together with higher versions

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-LO , Live Office , Problem

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