SAP Knowledge Base Article - Preview

2659196 - Resolve and Dispatch Incidents App - Missing options after SP upgrade

Symptom

You work with Solution Manager 7.2. In sm_workcenter, in tile Resolve and Dispatch incidents you can see after the upgrade to SP06 that some options are missing. Check the images below.

check_tile.png

check_options.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


Read more...

Environment

SAP Solution Manager SP06 or higher

Product

SAP Solution Manager 7.2

Keywords

ZMIN_STD_MSG_DISPATCH, ZMIN_STD_MSG_DISPATCH , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.