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2658481 - Sapstartsrv crashes in function aloscoll_get_ccms_values_from_shm

Symptom

  • Sapstartsrv crashes in function aloscoll_get_ccms_values_from_shm.
  • The C-stack when the sapstartsrv crashes can be seen as
Thr 140703685977856] </date> </time>
[Thr 140703685977856] Caught signal SIGSEGV
[Thr 140703685977856] ------------------ C-STACK ----------------------
(CTrcStack2+0x82)[0xbb8832]
(_Z18trc_signal_handleri+0xa2)[0x499ba2]
/lib64/libpthread.so.0[0x7ff824f2db20]
(aloscoll_get_ccms_values_from_shm+0x5ce)[0xd2898e]
(sDataCollCcm+0x48)[0xd29188]
(CsmObjectManagerCallGenericTool+0xa7)[0xcc20a7]
(CsmDispatchMethods+0x143d)[0xcc6b9d]
(sAlDispatcherLoop1MinWebService+0x1dc)[0xcc7cdc]
/lib64/libpthread.so.0[0x7ff824f25724]
[Thr 140703685977856] -------------------------------------------------

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Environment

SAP Netweaver

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

SAP Netweaver , sapstartsrv, saposcol, coll.put , saphostagent , hostagent , ipcrm , ipcs 4dbe,ipcrm -M 0x00004dbe ,shared memory , memory segment , saphostexec , stop , CCMS monitoring segments , C-stack , crash ,  signal ,SIGSEGV ,/lib64/libpthread.so , aloscoll_get_ccms_values_from_shm , sDataCollCcm , CsmObjectManagerCallGenericTool , CsmDispatchMethods , sAlDispatcherLoop1MinWebService , trc_signal_handler , sapstartsrv.log. , KBA , BC-CCM-MON , CCMS Monitoring & Alerting , Problem

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