SAP Knowledge Base Article - Preview

2657747 - Sending SMS automatically for Abandoned calls

Symptom

You would like to send SMS automatically for Abandoned calls


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, SMS, abandoned, calls, sender, automatic , KBA , CRM-CCI , Contact Center Infrastructure , How To

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