2656179 - S-User ID can't send incidents to SAP with authorization 'report an incident' | SAP Knowledge Base Article

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2656179 - S-User ID can't send incidents to SAP with authorization 'report an incident'

Symptom

Customer's S-User ID only has the authorization of 'Report an Incident.’ When create New incident under SAP One Support Launchpad, they receive Submit Error.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Keywords

send incidents to SAP, report an incident, super user/administrator, authorization, S-User ID , KBA , XX-SER-CIC-KM , CIC Knowledge Management , How To

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