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2652630 - BI 4.2 SP4: Web Intelligence Processing Server Intermittently crashing when Commentary is enabled for Webi documents

Symptom

  • Web Intelligence Processing Server Intermittently crashing when Commentary is enabled for Webi documents
  • The following stack appears when the Web Intelligence Processing Server crahses

dbg::HandlerBaseClass::exec(dbg::ContextError const&) (0x47;@0x2b7b19d06167) in /ehc/fs1/softs/boe/sap_bobj/enterprise_xi40/linux_x64/libwicdzcorelib.so
dbg::HandlerClass::handlerLinux(int, siginfo*, void*) (0x2a;@0x2b7b19e4108a) in /ehc/fs1/softs/boe/sap_bobj/enterprise_xi40/linux_x64/libwicdzcorelib.so
/lib64/libpthread.so.0
RepEng::ReComment::CommentLoaderThread::run() (0x19ba;@0x2b7b2302db58) in /ehc/fs1/softs/boe/sap_bobj/enterprise_xi40/linux_x64/libre_comment.so
Etc1001206::JTCThread::_JTC_startThreadHook() (0xad;@0x2b7af93cc1f3) in /ehc/fs1/softs/boe/sap_bobj/enterprise_xi40/linux_x64/libetc.so.1.0.12.6
/ehc/fs1/softs/boe/sap_bobj/enterprise_xi40/linux_x64/libetc.so.1.0.12.6
/lib64/libpthread.so.0
/lib64/libc.so.6


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Environment

SAP BusinessObjects Business Intelligence Platform 4.2 SP4

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

crash, hang, restart, wips, comment, stacktrace, coreinfo , KBA , BI-RA-WBI-BE , Back End/Server , Bug Filed

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