SAP Knowledge Base Article - Preview

2651983 - SAP Cloud Platform Integration : Tenant Availability Reporting in SAP Cloud Availability Center

Symptom

SAP Cloud Platform Integration reports monthly customer tenant availability in SAP Cloud Availability Center. You want to understand how this metric is defined.


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Environment

You can find the overall SAP Cloud status in the SAP Cloud Trust Center at https://www.sap.com/about/cloud-trust-center/cloud-service-status.html.

You can find your customer tenant status including monthly tenant availability in the SAP Cloud Availability Center at https://launchpad.support.sap.com/#cac.

Product

SAP Cloud Platform Integration for process services all versions

Keywords

SAP Cloud Platform Integration, CPI, Service Level Agreement, SLA , SAP Cloud Trust Center, CTC, SAP Cloud Availability Center, CAC , KBA , LOD-HCI-PI-OPS , HCI PI Cloud Operations , AP-LM-SPC-CN , SPC Customer Notifications , How To

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