SAP Knowledge Base Article - Preview

2651750 - Database unavailable false alert for HANA MDC systems on Solution Manager SP04 or lower

Symptom

When using SAP Solution Manager and monitoring a HANA Database working in Multitenant Database Architecture, metrics don't work as expected, issue such as the following may occur:

For tenant database, alerts such as "DATABASE unavailable" status even if DB is up and running


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

HANADB, system monitoring, not working, replication scenario, SP4, SP3, MDC, Templates not available , KBA , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , HAN-DB , SAP HANA Database , Problem

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