2650770 - Information Steward test connection fails with the "Connection Error: Communication error with the service" error | SAP Knowledge Base Article

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2650770 - Information Steward test connection fails with the "Connection Error: Communication error with the service" error

Symptom

After an Information Steward upgrade, the test connection to the existing and new connections to repositories fail with the following error :

Connection Error: Communication error with the service, caused by: A system error occurred. Contact the administrator if the error persists. (UIM-10142); nested exception is:

com.sap.icc.applicationservice.ServiceActionException: A system error occurred. Contact the administrator if the error persists. (UIM-10142) (Core-10245) (ADM-10008).


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Environment

  • SAP Information Platform Services 4.2 SP5
  • SAP Data Services 4.2 SP10
  • SAP Information Steward 4.2 SP10
  • Cloned EIMAPS server specifically for Information Steward services

Product

SAP Information Steward 4.2

Keywords

connection, exist, existing, IS, new, service, central management console, servers, test connection fails, failed , KBA , EIM-IS-SVR , Information Steward - Administration/Server , Problem

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