2650387 - SAP Cloud connector - Unable to handshake with notification server | SAP Knowledge Base Article

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2650387 - SAP Cloud connector - Unable to handshake with notification server

Symptom

SAP Cloud Connector can not connect to notification server. The following exception can be seen in ljs_trace:

[...]
Unable to handshake with notification server connectivitynotification.<region>.hana.ondemand.com/<IP address>
java.nio.channels.ClosedChannelException
[...]
Tunnel handshake failed! Closing the tunnel channel immediately
java.nio.channels.ClosedChannelException
[...]
Could not open tunnel account:///<subaccount> to cloud.
com.sap.scc.servlets.RequestFailureExecution$IllegalState: RequestFailureExecution
[...]


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Environment

SAP Cloud Platform Connectivity

Product

SAP Cloud Platform Connectivity 2.0

Keywords

SAP Cloud Connector, SCC, Sap cloud platform connectivity, Unable to handshake with notification server, Tunnel handshake failed, RequestFailureExecution , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BC-NEO-CON , Connectivity Service , Problem

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