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2649842 - "HTTP server exits with 10" happens while opening SUM URL

Symptom

The following error message is displayed in the web browser while you starting Software Update Manager (SUM) URL after user authentication.

*****************
Internal Server Error
Operation  [id=xxxxxxxxxxxxxxxxxxxxxxxx] terminated with errors : 127 ()
description:OS Command
++ Persisting server configuration.
FATAL ERROR:
++ Starting trusted connection with '_lmsl_sumabap_<SID>' ...
Channel error: prepare server failed
HTTP server exits with 10.
exitcode:10
*****************

Meanwhile, error message in the following pattern can be found in the log file /usr/sap/hostctrl/work/sapstartsrv.log.
****************
[Thr 140136078382848] HTTPHandlerManager : HTTP Handler found for /lmsl/sumabap/<SID>/doc/sluigui/
[Thr 140136078382848] *** ERROR => Unable to check directory
 (2: No such file or directory) [OsUtilux.cpp 793]
[Thr 140136078382848] *** ERROR => SLPProxyHandlerFactory::ConnectContext called but ctx->operationID is NULL  [SLPProxyHand 503]
[Thr 140136078382848] *** ERROR => Error: sock 26; error 13 (Permission denied)
 (13: Permission denied) [sixx.cpp     127]
[Thr 140136078382848] *** ERROR => Connection failed [Communicatio 206]
[Thr 140136078382848]  Operation sumabap successfully started with ID xxxxxxxxxxxxxxxxxxxxxxxx
[Thr 140136077854464] *** ERROR => Operation::ExecuteNextCommand(): Command OS Command terminated with errorcode 10 [Operation.cp 357]
[Thr 140136077854464] *** ERROR => Operation Worker Thread[id=xxxxxxxxxxxxxxxxxxxxxxxx]: Command execution failed [Operation.cp 493]
...
[Thr 140136078382848] *** ERROR => Error: sock 26; error 13 (Permission denied)
 (13: Permission denied) [sixx.cpp     127]
[Thr 140136078382848] *** ERROR => Connection failed [Communicatio 206]
[Thr 140136078382848] OperationResults: ResultValue = 127
[Thr 140136078382848] , KeyValueList contains 8 elements
[Thr 140136078382848]    description = OS Command
[Thr 140136078382848]     = ++ Persisting server configuration.
[Thr 140136078382848]     =
[Thr 140136078382848]     = FATAL ERROR:
[Thr 140136078382848]     = ++ Starting trusted connection with '_lmsl_sumabap_<SID>' ...
[Thr 140136078382848]     = Channel error: prepare server failed
[Thr 140136078382848]     = HTTP server exits with 10.
[Thr 140136078382848]    exitcode = 10
[Thr 140136078382848] , List<CIMObject> empty[Thr 140136078382848] , no ErrorMessage
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Environment

SAP ABAP system

Unix/Linux

Product

SAP NetWeaver Application Server for ABAP all versions

Keywords

 SUM, update, URL, FATAL, hostagent, _lmsl_sumabap, OperationResults, upgrade , KBA , BC-UPG-SUI , Software Logistics User Interface Client , BC-CCM-HAG , Host Agent , Problem

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