2648743 - Wrong Contact Person derived for Quotation | SAP Knowledge Base Article

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2648743 - Wrong Contact Person derived for Quotation

Symptom

When a contact person with two accounts assigned to it is entered in a quotation, the account with the same address as the ship-to party is chosen instead of the one with the same address as the sold-to party.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

partner determination, wrong address, multiple accounts, contact, sold-to, ship-to, address determination, , KBA , CRM-BF-PD , Partner Processing , Problem

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