2648200 - Opening F4 Search Help OR a web-based GUI takes minutes | SAP Knowledge Base Article

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2648200 - Opening F4 Search Help OR a web-based GUI takes minutes


Long response times (3+ minutes) are experienced during various activities:

  • Opening the F4 Search Help dialog (not restricted to any particular transaction).


  • Launching a web-based client
    • WEBGUI
    • NWBC
    • etc
  • This list is not exhaustive, any action which interacts with Enterprise Search can lead to these symptoms


Tracing the issue using ST12 reveals the following call stack profile:

F4 call stack.PNG

(To arrange the trace in this manner, click the Runtime Analysis On line and then the Time split hierarchy top-down button)

ST12 time split.PNG

The important observations of this trace are:

  • METHOD CL_ESH_RUBU_MEM=>GET_DATA is called once (or few times)
  • METHOD CL_ESH_RUBU_MEM_MAIN=>GET_INSTANCE is called many times (compared to GET_DATA)
    (which subsequently called the CONSTRUCTOR)



SAP NetWeaver software component:
SAP_BASIS 751 up to and including SP-level 06
SAP_BASIS 752 up to and including SP-level 02


SAP NetWeaver 7.5 ; SAP NetWeaver 7.51 for SAP S/4HANA 1610 ; SAP NetWeaver 7.52 for SAP S/4HANA 1709


CL_ESH_IF_MDATA_CONNECTOR=>CONSTRUCTOR ESH: Accesses to search-related metadata take takes a long time , KBA , BC-EIM-ESH , NetWeaver Enterprise Search , SV-PERF , Performance Messages , Problem

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