2648200 - Opening F4 Search Help OR a web-based GUI takes minutes | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2648200 - Opening F4 Search Help OR a web-based GUI takes minutes

Symptom

Long response times (3+ minutes) are experienced during various activities:

  • Opening the F4 Search Help dialog (not restricted to any particular transaction).

F4.PNG

  • Launching a web-based client
    • WEBGUI
    • NWBC
    • etc
  • This list is not exhaustive, any action which interacts with Enterprise Search can lead to these symptoms

.

Tracing the issue using ST12 reveals the following call stack profile:

F4 call stack.PNG

(To arrange the trace in this manner, click the Runtime Analysis On line and then the Time split hierarchy top-down button)

ST12 time split.PNG


The important observations of this trace are:

  • METHOD CL_ESH_RUBU_MEM=>GET_DATA is called once (or few times)
  • METHOD CL_ESH_RUBU_MEM_MAIN=>GET_INSTANCE is called many times (compared to GET_DATA)
    (which subsequently called the CONSTRUCTOR)

Read more...

Environment

SAP NetWeaver software component:
SAP_BASIS 751 up to and including SP-level 06
SAP_BASIS 752 up to and including SP-level 02

Product

SAP NetWeaver 7.5 ; SAP NetWeaver 7.51 for SAP S/4HANA 1610 ; SAP NetWeaver 7.52 for SAP S/4HANA 1709

Keywords

CALL METHOD
CL_ESH_RUBU_MEM
CL_ESH_RUBU_MEM_MAIN
CL_ESH_IF_MDATA_CONNECTOR
CL_ESH_IF_MDATA_CONNECTOR=>CONSTRUCTOR ESH: Accesses to search-related metadata take takes a long time , KBA , BC-EIM-ESH , NetWeaver Enterprise Search , SV-PERF , Performance Messages , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.