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2647952 - SAP Cloud Connector HA setup - PingToMaster failure

Symptom

The SAP Cloud Connector shadow instance cannot connect to the master instance.

The Cloud Connector shadow instance trace shows the following stack trace:

#WARN#com.sap.scc.ha#http-bio-8443-exec-1# #PingToMaster failure
com.sap.scc.ha.HaHttpClientException: partner does not respond
...
Caused by: org.apache.http.conn.HttpHostConnectException: Connect to <master hostname>:8443 [<master hostname>/192.168.1.1] failed: Connection timed out: connect
at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:159)


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Environment

SAP Cloud Connector High Availability setup

Product

SAP Cloud Platform Connectivity 2.0

Keywords

SAP Cloud Connector, SCC, firewall , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BC-NET , Network Infrastructure , How To

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