Customer cannot push the notification on Fiori Client registerd in SCP mobile services and faced the error message below in the Event log.
Can not hand-off a notification. No registration IDs are found that match criteria user=<Uppercase Name>
SAP Cloud Platform mobile services
SAP Cloud Platform, Mobile Service, Push, Notification, User, Name, Match, Case Sensitive, Upper Case, Lower Case, Register, Security , KBA , MOB-CLD , SAP Mobile Cloud SAP Mobile Platform Cloud , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.