SAP Knowledge Base Article - Preview

2647543 - SAP Work Manager - BusinessLogicException: No Agent found

Symptom

Logging into SAP Work Manager, the user sees the following errors while other users are able to login without issue.

  • Client Locked Out
  • com.syclo.agentry.BusinessLogicException:Structure xxxx: No agent found

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Environment

  • SAP Work Manager 6.2 +
  • SAP Mobile Platform 3.0

Product

SAP CRM Service Manager all versions ; SAP Inventory Manager all versions ; SAP Mobile Platform 3.0 ; SAP Work Manager all versions

Keywords

SMP 3.0,  SAPWM , SAPIM, SAPCRMSM, permission, role, roles, business logic exception , KBA , MOB-ONP-AGS , SAP Mobile On Premise Agentry Server , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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