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2647468 - EIS - Starting up the application fails with StringIndexOutOfBoundsException message

Symptom

The SAP Enterprise Inventory and Service-Level Optimization (EIS) application is being started and it is failing with the following error found within the SmartOps log file(s).

2018-05-08 05:48:08 EDT FATAL main com.smartops.module_manager.ModuleManagerImpl getInstance String index out of range: -1
java.lang.StringIndexOutOfBoundsException: String index out of range: -1
at java.lang.AbstractStringBuilder.deleteCharAt(AbstractStringBuilder.java:824)
at java.lang.StringBuilder.deleteCharAt(StringBuilder.java:253)
at com.smartops.datamanagement.persistence.CurrencyReader.readCurrencyCache(CurrencyReader.java:68)
at com.smartops.module_manager.SuiteModuleImpl.setUp(SuiteModuleImpl.java:76)

 


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Environment

SAP Enterprise Inventory and Service-Level Optimization (EIS)

Product

SAP Enterprise Inventory and Service-Level Optimization all versions

Keywords

SmartOps, EIS, EIO, MIPO, start, application, string, index, range, currency , KBA , SCM-EIS , SAP Enterprise Inventory and Service-Level Optimization , SCM-EIS-OPS , SAP EIS - Operations , Problem

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