2647412 - How to understand and use the Incident Quality Report - SAP One Support Launchpad | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2647412 - How to understand and use the Incident Quality Report - SAP One Support Launchpad

Symptom

  • How to use the Incident Quality Report
  • How to understand the Incident Quality Report
  • You want to perform a COE Primary Certification
  • You want to perform a COE Re-Certification

Read more...

Environment

  • SAP One Support Launchpad
  • SAP Incident Quality Report

Keywords

former called PCC, former called Positive Call Closure, Report Meldungsbewertung, Report Incident handling, Rating of Incidents, Statistic of Incidents, Erreichung; , KBA , XX-SER-SAPSMP-ACC , SAP Support Portal - Access , XX-SER-SAPSMP-COE , Service for Customer Center of Expertise , XX-SER-SAPSMP-USR , SAP Support Portal - User Administration , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.