SAP Knowledge Base Article - Preview

2645567 - Client Locked out error when syncing Agentry client via SSO

Symptom

The following errors are seen in the Server Logs while logging into SAP Work Manager:

  • SSO Error : Client Locked Out- could not login USER
  • Server::loginBlocked - Error validation user password
  • Error executing function /SYCLO/CORE_SUSR_LOGIN_CHECK on destination xxx
  • Exception key XXX -- NO_CHECK_FOR_THIS_USER

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Environment

SAP Work Manager 6.3

Product

SAP Mobile Platform 3.0 ; SAP Work Manager all versions

Keywords

SMP 3.0, SAP Work Manager, sync, single sign on, lock, lock out , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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