SAP Knowledge Base Article - Preview

2643569 - Single User cannot access custom applications


  • Several users share the same role with access to a selection of Custom Applications
  • All users except one can access all of these applications
  • Checking both Internet Explorer (IE) 11 and Chrome, the same behaviour is seen for the one user not having access
  • The user tried to clear the browser cache and that did not resolve the issue



  •  SAP S/4HANA Cloud


SAP S/4HANA Cloud all versions


User, Role, Access, Custom, Applications , KBA , BC-SRV-APS-IAM , Identity and Access Management , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.