2643569 - Single User cannot access custom applications | SAP Knowledge Base Article

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2643569 - Single User cannot access custom applications

Symptom

  • Several users share the same role with access to a selection of Custom Applications
  • All users except one can access all of these applications
  • Checking both Internet Explorer (IE) 11 and Chrome, the same behaviour is seen for the one user not having access
  • The user tried to clear the browser cache and that did not resolve the issue

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Environment

  •  SAP S/4HANA Cloud

Product

SAP S/4HANA Cloud all versions

Keywords

User, Role, Access, Custom, Applications , KBA , BC-SRV-APS-IAM , Identity and Access Management , Problem

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