2643204 - Time Account Balance Not Shown in My Info Tile and Time Off ESS Overview | SAP Knowledge Base Article

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2643204 - Time Account Balance Not Shown in My Info Tile and Time Off ESS Overview

Symptom

  • My Info Tile in Homepage shows 0 hours/days for the balance of main absence time type set in the users Time Profile
  • Balances are not shown for Time Types in Time Off ESS Overview page when employees requests for Time Off
  • Administrators are able to see the balances for the time accounts when accounts are viewed in Manage Time Off page

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Environment

  • SAP SuccessFactors Employee Central 2.0
  • SAP SuccessFactors Employee Central Time Off
  • v12

Product

SAP SuccessFactors Employee Central all versions

Keywords

My Info Tile Balance shows 0 hours, Unable to see Time Account Balance, My Info Tile, Time Off, Manage Time Off, ESS, Time Type, Time Account, ECT-98753 , KBA , configurationissue , LOD-SF-EC-TIM , Time-Off , Problem

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