SAP Knowledge Base Article - Preview

2640320 - Access Approver App error "Request is no longer in User Work Inbox. Please refresh the List"

Symptom

When trying to approve a request in the Access Approver App, an error is received stating "Request is no longer in User Work Inbox. Please refresh the List.".  However, requests are still able to be approved via the native NWBC interface for GRC.


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Environment

GRC System

  • SAP_BASIS 750 SP10
  • SAP GRC Access Control 10.1  
    GRCFND_A V1100 SP20

Gateway System for GRC

  • SAP_BASIS 740 SP12     SAPKB74012 SAP Basis Component
  • UIGRC001 100 SP06    SAPK-10006INUIGRC001 UI for GRC

Product

SAP Access Control 10.1 ; SAP Fiori 1.0 for SAP solutions for GRC

Keywords

access approver fiori app, IOS issue, submission error, refresh, submit, fiori, access request approval, valid from, access approver, mobile issue, popup text, access request, info tab, screen refresh, approver app, RequestDetail.controller.js, RequestMaster.controller.js, RoleDetails.controller.js , KBA , GRC-FIO-SAC , Fiori Apps for Access Control , GRC-SAC-ARQ , Access Request , Problem

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