SAP Knowledge Base Article - Preview

2639357 - Problems inserting standard responses to IC E-Mails

Symptom

  • Problems when inserting standard responses in the IC E-Mail editor
  • Mail form not entered when writing a second E-Mail 

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Environment

  • SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM

Product

SAP Customer Relationship Management 7.0 ; SAP enhancement package for SAP CRM all versions

Keywords

KBA , CRM-IC-CHA-EMA , E-Mail Integration , Problem

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