- Direct Reports will show as zero in both the Org Chart and Team tab (menu);
- Receiving "Feature Unavailable. Please contact your Company's IT Department." error message when accessing Profile or Org Chart in mobile even though permission is granted;
- Manager user cannot access their own profile. When a manager user tries to access to their own profile, they are blocked and the following message is displayed: "Feature Unavailable. Please contact your Company's IT Department.";
- The manager user cannot see Team Menu (tab).
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Mobile
OrgChart, org chart, zero direct reports, Feature Unavailable, RBP mobile orgchart, team member size, teamMembersSize, OData API, Matrix manager in Org Chart, orgchart error. , KBA , LOD-SF-FWK-MOB , Mobile Framework , LOD-SF-PLT-ORG , Org Chart Issues (LnR checks) , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.