SAP Knowledge Base Article - Preview

2636644 - You Cannot Add a New Priority Type to Tickets

Symptom

You need to add a new priority type to tickets on SAP Hybris Cloud for Customer but did not find the option.


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Environment

SAP Hybris Cloud for Customer

Keywords

Ticket ; Priority ; Customer ; Business Configuration ; Fine Tune ; Tickets for Customer Support , KBA , LOD-CRM-SRP , Service Request Processing , How To

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