SAP Knowledge Base Article - Preview

2636349 - One2One E-mail attachment get lost when transferring E-Mail from Lotus Notes to CRM

Symptom

  • Transferring an e-mail with an attachment from Lotus Notes client to the CRM server using the One2One e-Mail inbox to CRM, then the attachment gets lost.

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Environment

One2One E-Mail Integration with Lotus Notes

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-BF-ML , Email Management , Problem

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