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2636293 - Diagnostics Agent start error "java.lang.NoClassDefFoundError: iaik/security/ssl/SSLContext" - Solution Manager 7.2

Symptom

 Diagnostics Agent start-up fails with the error:

 java.lang.NoClassDefFoundError: iaik/security/ssl/SSLContext
Problem Description: F [Thr 140600247449344] *** java.lang.NoClassDefFoundError: iaik/security/ssl/SSLContext
F [Thr 140600247449344] *** at com.sap.smd.agent.AgentContext.init(AgentContext.java:74)
F [Thr 140600247449344] *** at com.sap.smd.agent.AgentHandle.init(AgentHandle.java:46)
F [Thr 140600247449344] *** at com.sap.smd.agent.connection.SMDConnector.createAgentHandle(SMDConnector.java:466)
F [Thr 140600247449344] *** at com.sap.smd.agent.connection.SMDConnector.init(SMDConnector.java:560)
F [Thr 140600247449344] *** at com.sap.smd.agent.SMDAgent.initConnector(SMDAgent.java:284)
F [Thr 140600247449344] *** at com.sap.smd.agent.SMDAgent.run(SMDAgent.java:237)
F [Thr 140600247449344] *** at com.sap.smd.agent.launcher.SMDAgentLauncher.launchAgent(SMDAgentLauncher.java:201)
F [Thr 140600247449344] *** at com.sap.smd.agent.launcher.SMDAgentLauncher.main(SMDAgentLauncher.java:76)
F [Thr 140600247449344] *** ERROR = SfEStartupError: SfCSapVm::callMainMethod: : Cannot call method: static void com/sap/smd/agent/l
auncher/SMDAgentLauncher.main(String[]) [sfxxjvm.hpp 1409]
F [Thr 140600247449344] *** ERROR = [TRUNCATED]

This behavior happens for fresh installations or after reinstalling the Diagnostics Agent.


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Environment

  • Software Provisioning Manager 1.0 SP22
  • Kernel 7.49 
  • Unix/Linux RHEL 7 

Product

SAP Solution Manager 7.2

Keywords

  java.lang.NoClassDefFoundError , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem

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