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2636211 - hdbbackint processes are not terminated

Symptom

After the SAP HANA backint parent process had been terminated due to a timeout, you still observe orphan backint processes on OS level.

The following indication exists in the SAP HANA logs:

backint.log:

2018-03-26 12:51:33.000  backint terminated:
  pid: 146683
  signal: 15
  output:
  #SOFTWAREID "backint 1.04" "Symantec NetBackup backint 0.1"

  exception:
  exception  1: no.110508  (Backup/Destination/Backint/impl/BackupDestBackint_Executor.cpp:234)
      Backint exited with signal 15, sh: mc: line 1: syntax error: unexpected end of file sh: error importing function definition for `mc' sh: mc: line 1: syntax error: unexpected end of file sh: error importing fu
nction definition for `mc' sh: mc: line 1: syntax error: unexpected end of file sh: error importing function definition for `mc' sh: mc: line 1: syntax error: unexpected end of file sh: error importing function def
inition for `mc'

and

2018-03-26 12:56:40.000  backint terminated:
  pid: 138959
  exit code: 0
  output:

  exception:
  exception  1: no.110522  (Backup/Destination/Backint/impl/BackupDestBackint_ExecutorDaemon.cpp:123)
      Backint did not respond for 600 seconds

backup.log

2018-03-26T12:51:34+02:00  P086939      16261e5ff99 ERROR   LOGBCKUP state of service: nameserver, xxx:30701, volume: 1, BackupLogError
2018-03-26T12:51:34+02:00  P086939      16261e5ff99 ERROR   LOGBCKUP state of service: nameserver, xxx:30701, volume: 1, Backint process was canceled due to a connection timeout
2018-03-26T12:52:34+02:00  P086939      16261f034f5 INFO    LOGBCKUP state of service: nameserver, xxx:30701, volume: 1, BackupLogStarted
2018-03-26T12:52:34+02:00  P086939      16261f034f5 INFO    LOGBCKUP to backint: /usr/sap/XXX/SYS/global/hdb/backint/log_backup_1_0_35675776_35676928


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Environment

  • SAP HANA 1.0
  • SAP HANA 2.0
  • Veritas NetBackup 7.7

Product

SAP HANA 1.0, platform edition

Keywords

cancel, canceled, prozess, tool, vendor, zombie, long, running, terminate, session, , KBA , HAN-DB-BAC , SAP HANA Backup & Recovery , Problem

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