SAP Knowledge Base Article - Preview

2636145 - The service did not start due to a logon failure.

Symptom

Starting  a SAP Service   SAP<SID>_<inst. nr.>  you receive a pop-up :

 

Windows could not start the  SAP<SID>_<inst. nr.>  service on Local Computer

Error 1069:   The service did not start due to a logon failure

or

Windows could not start the  SAP<SID>_<inst. nr>  service on Local Computer

Error 1067:  The process terminated unexpectedly.

 

In the last case  you can check that   the error match to a logon failure checking errors in event viewer  logs similar to one of the following:

Cannot open Profile   usr/sap/<SAPSID>/SYS/profile/<start profile>.  (Error 1326 ERROR_LOGON_FAILURE: Logon failure: unknown user name or bad password.) [ntservstart.cpp 1051]

The SAP<SID>_<inst.nr> service failed to start due to the following error:
The service did not start due to a logon failure.

The SAP<SID>_<inst.nr> service was unable to log on as  <domain>\SAPService<SID> with the currently configured password due to the following error:
The user name or password is incorrect.

 


Read more...

Environment

Windows Server.

Product

SAP NetWeaver all versions

Keywords

logon failure, ERROR_LOGON_FAILURE, error 1326, user name or password is incorrect, unknown user name or bad password , KBA , BC-OP-NT , Windows , BC-CST-STS , Startup Service , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.