2635408 - Cannot open Central Configuration Manager, and get error "VCRUNTIME140.DLLis missing" | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2635408 - Cannot open Central Configuration Manager, and get error "VCRUNTIME140.DLLis missing"

Symptom

  • Issue happens when update from BI 4.1 SP06 to BI4.1 SP10
  • Cannot open Central Configuration Manager (CCM), and get error "VCRUNTIME140.DLLis missing"
  • The following errors appeared in ErrorsAndWarnings log:

    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\EnterpriseFramework.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\InfoStor.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\PluginManager.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\CorporateCategory.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\PersonalCategory.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\secEnterpriseAdmin.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\secWinADAdmin.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\Fips.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\AuditProxyService.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\AuditAdmin.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\scriptinghelpers.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\SSOAdmin.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\CMSAdmin.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\EventServerAdmin.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\FileServerAdmin.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\JobServerAdmin.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\Calendar.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\Connection.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\Event.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\Excel.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\Favorites_Folder.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\Folder.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\Hyperlink.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\Inbox.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\LicenseKey.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\ObjectPackage.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\PDF.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\CustomRole.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\Powerpoint.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\Profile.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\Program.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\Publication.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\Agnostic.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\CryptoGraphicKey.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\WorkflowScope.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\RTF.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\ScopeBatch.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\Server.dll failed to register
    Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\ServerGroup.dll failed to register
    ......

    ERROR: Could not establish a connection with any CMS.
    ERROR: An unexpected internal error occurred. The CMS has terminated unexpectedly with exit code -1,073,741,515. (FWM 23025)
    ERROR: Could not reach CMS 'xxxxxx:6400'. Specify the correct host and port and check for network issues. (FWM 20030)
    ERROR: Could not establish a connection with any CMS.
    ......


Read more...

Environment

  • SAP BusinessObjects Business Intelligence Platform 4.1 ServicePack 06
  • SAP BusinessObjects Business Intelligence Platform 4.1 ServicePack 10
  • Windows Server 2012 R2 

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

 2919355, VCRUNTIME140, dll failed to register, dll , KBA , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.