This SAP KBA refers to SAP Note 1433157 - SAP Support Portal and SAP ONE Launchpad Component Description
Use of SAP Support Portal and SAP ONE Launchpad
SAP Support Launchpad
KBA , XX-SER-SAPSMP-ACC , SAP Support Portal - Access , XX-SER-SAPSMP-USR , SAP Support Portal - User Administration , How To
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