2632511 - Workflow Participant Receives two Email Notifications for the Same Workflow | SAP Knowledge Base Article

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2632511 - Workflow Participant Receives two Email Notifications for the Same Workflow

Symptom

Workflow Email have been customised to be sent to specific participant in the workflow. eg. CC role  such as empoloyee's manager

CC Role  (i.e the manager) receives two Emails Notification for the Same Workflow - The customized email and  the standard email, although the standard emails is turned off in the Workflow Email Configuration screen.


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Environment

Employee Central - Workflow

Employee Central - Email Notification

Product

SAP SuccessFactors Employee Central all versions

Keywords

Workflow Email Notification, CC Role, , KBA , LOD-SF-EC-WFL , Workflow & Trigger (Rules & XML) , Problem

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