SAP Knowledge Base Article - Preview

2631190 - Download location of SSL certificates required for Support Hub Connectivity configuration

Symptom

  • When configuring Support Hub Connectivity, you are not able to find SSL certificate "VeriSign Class 3 Public Primary Certification Authority - G5" from the download location "https://www.symantec.com/theme/roots".
  • Additional certificates are required for Support Hub connectivity to ensure undisruptive communication with SAP support backbone for a long period of time.

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Environment

SAP Solution Manager 7.2 as of SP05

Product

SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-INS-CFG , Setup and Configuration of the Solution Manager system , Problem

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