This KBA is for the Solution Manager and the managed systems which are managed by SAP HEC team.
For the systems that managed by SAP HEC, there are 2 kinds of host name exist.
1. Host name starting with hec* which is used by SAP HEC team.
2. Host name named vh<customer name><system ID><instance type>. This one will be used by the customer.
Under HEC environment, Diagnostics Agent used by the customer is called DAC Agent which is not installed using virtual host name (vh<customer name><system ID><instance type>).
All Diagnostics Agents are installed using LVM (Landscape Virtualization Management) tool using the logical hostname (hec*).
Hostname is not selectable in this tool. Due to this, the hostname of the agent may be different with the server hostname.
SAP Solution Manager 7.1
- SAP Solution Manager 7.2
KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , Problem
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