2630277 - How to clean cache that affects Fiori UI after upgrading the Hybris Marketing? | SAP Knowledge Base Article

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2630277 - How to clean cache that affects Fiori UI after upgrading the Hybris Marketing?

Symptom

After upgrading SAP Hybris Marketing from older to newer version, many Apps, Texts, Images, Tiles etc. may not load properly.

You have applied some support package or note, but you cannot see the changes in your Fiori Launchpad. Some symptoms may include:

  • Fiori Icons and Text missing on Fiori Tiles
  • Fiori Icons and Text overlapping on Fiori Tiles

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Hybris Marketing On-Premise - All Versions

Product

SAP Hybris Marketing 1.2 ; SAP Hybris Marketing 1709 ; SAP Marketing 1809 ; SAP NetWeaver 7.5 ; SAP hybris Marketing 1.1

Keywords

KBA , CEC-MKT-SEG , Segmentation , CEC-MKT-ITC , Installation and technical configuration , CA-UI5-CTR , SAP UI5 Controls , CEC-MKT-MEM , Campaign Content Management , Problem

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