2628736 - Error (action not saved and sent since SAP component <Component> incorrect) when creating V.High incident from Managed/Satellite system | SAP Knowledge Base Article

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2628736 - Error (action not saved and sent since SAP component <Component> incorrect) when creating V.High incident from Managed/Satellite system

Symptom

When trying to create a V.High incident from Managed/Satellite system using Help --> Create Support Message, the following error is encountered:
"Error (action not saved and sent since SAP component <Component> incorrect)
Message No. BCOS041"


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Environment

SAP Solution Manager 7.2 and above

Product

SAP Solution Manager all versions

Keywords

SOLMAN, incident, ITSM, IT Service management, help and create support message, create support incident, DSWP_GET_CSN_COMPONENTS, Support Hub Connectivity, very high, low, medium, high , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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