2628501 - Checklist step not triggering email | SAP Knowledge Base Article

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2628501 - Checklist step not triggering email

Symptom

A checklist step that is suppose to automatically send an email to a business partner does not send out an email.


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Environment

  • SAP Solution Manager 7.2
  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Solution Manager 7.2 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

ITSM, CHKLST_BT223 , KBA , CRM-BTX-SRQ-BF-CKL , Checklist for Services , Problem

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