2627844 - Upgrade to SMP 3.0 SP14 fails with error message: SAP Mobile Platform processes are still running | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2627844 - Upgrade to SMP 3.0 SP14 fails with error message: SAP Mobile Platform processes are still running

Symptom

Upgrade to SMP 3.0 SP14 from SP13 fails with error messages:

com.sap.install.smp.wizardaction.ExecSilentInstall, err, ERROR: return value: 1
com.sap.install.smp.wizardaction.ExecSilentInstall, err, ERROR: Upgrade failed
SAP Mobile Platform processes are still running
com.installshield.sybaseworkspace1_0.event.dialog.swing.PanelLast, err, <SMP_HOME>\db\sa\smp3\win32\Bin64\dbsrv17.exe


Read more...

Environment

SAP Mobile Platform (SMP) 3.0 SP14 OData Runtime

Product

SAP Mobile Platform 3.0

Keywords

smp, sup, odata, server, install, upgrade, upgraded, upgrading, fail, fails, failed, service, exe, error , KBA , MOB-ONP-INS , SAP Mobile On Premise Installer , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.