The approvers are not receiving email notifications related to approval tasks because the report /SAPSRM/OFFLINEAPPROVALSEND is not running as expected. If you have scheduled a job for this report, on transaction SM37 it is possible to check on Spool logs that the report /SAPSRM/OFFLINEAPPROVALSEND is locked.
- SAP Supplier Relationship Management (SRM) 7.0 and higher
- SAP enhancement package for SAP Supplier Relationship Management
SWU_WLSCAN, /SAPSRM/OFFLINEAPPROVALSEND, offline approval send, offline approval, offinal, approval, send, locked, lock, sm12, sm37, job, workflow, EBP, shopping cart, SRM, approver, approvers, email, e-mail, notification, spool, , KBA , SRM-EBP-WFL , Workflow , Problem
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