2627401 - Sales Document Item's System Status changed from Released to In Process when error occurs | SAP Knowledge Base Article

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2627401 - Sales Document Item's System Status changed from Released to In Process when error occurs

Symptom

When an error is created in an item from a CRM document that has already been released, the item gets switched from system status "Released" to "In Process".


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

item status changed, not released, error in item, item error, replication, middleware, stuck , KBA , CRM-BTX-BF-STA , Status Management for Business Transactions , Problem

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