2627390 - After DB patching production IDM is not functioning | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2627390 - After DB patching production IDM is not functioning


You have recently patched your ASE DB. After the patch you notice that IDM UI and jobs are not working correctly.

After checking the Default Traces in NWA you notice the following error (or something similar) is thrown:

retrieveTabs error
com.sap.idm.jmx.exceptions.IdmException: Could not get MSKEY for logged-in user
at com.sap.idm.jmx.ic.EntryUtil.getMskeyForCurrentUser(EntryUtil.java:1122)


The column prefix 'dbo.mxi_attributes' does not match with a table name or alias name used in the query. Either the table is not specified in the FROM clause or it has a correlation name which must be used instead.



  • SAP Identity Management 8.0
  • Sybase


SAP Identity Management 8.0


KBA , BC-IAM-IDM , Identity Management , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.