2627357 - Incorrect Sender details displayed for Send requests in transaction SOST | SAP Knowledge Base Article

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2627357 - Incorrect Sender details displayed for Send requests in transaction SOST

Symptom

  • You find that in the system the incorrect Sender is being shown for Send requests (i.e. Mail, Fax, SMS, etc.) in transaction SOST.
  • This issue can also be seen in related transactions to view Send requests, i.e. SOSG, SOSB.
  • The Sender details shown may not even be from a User in the system.
  • Also in the SAP Business Workplace (transaction SBWP) for an affected User you will see that the incorrect User details (i.e. the details of the incorrect Sender) are displayed here also.

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Environment

  • SAP NetWeaver
  • Release Independent

Keywords

SAPoffice key, SO_KEY, ADCP, RSADRCK1 , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , BC-SRV-ADR , Address Management / Business Address Services , Problem

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