SAP Knowledge Base Article - Preview

2626926 - Multilevel categorization error in Rule Policy

Symptom

  • Multilevel categorization was set up using a Categorization Schema.
  • During rule policy creation the categorization can be found in the conditions under Attribute Order Category.
  • After setting this condition the Value fields for other Attributes also show the multilevel categories instead of the proper customizing values.
  • Even the partner function values shows the multilevel categories
  • Other values shows the correct entries if Order Category is not selected

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Environment

  • SAP Solution Manager 7.2
  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Solution Manager 7.2 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-BTX-SRQ-INC , Incident Management , Problem

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