SAP Knowledge Base Article - Preview

2626661 - XSA post install failing during HANA update "tenantDB Authentication".

Symptom

During a HANA revision update the XSA post install phase is failing with the following errors:

hdblcm.log:

Installing SAP HANA XS RUNTIME to /hana/shared/<SID>/xs...
Configuring software...
Installation failed
error installing
Cannot install
Custom event postInstall failed

hbdinst_xs_offlin.log:

com.sap.xs2rt.core.installation.utils.InstallationException: Error during update SBSS within tenantDB: [10]: authentication failed
at com.sap.xs2rt.installation.impl.hana.InitializeSbss.update(InitializeSbss.java:143)
...
...
...
at com.sap.xs2rt.installation.impl.hana.HanaInstallUpdateProcedure.main(HanaInstallUpdateProcedure.java:111)
Caused by: com.sap.db.jdbc.exceptions.SQLInvalidAuthorizationSpecExceptionSapDB: [10]: authentication failed


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Environment

SAP HANA extended application services, advanced model (XSA)

Product

SAP HANA, platform edition 2.0

Keywords

KBA , BC-XS-RT , OP Runtime / XS Controller , Problem

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